Quality degradation at TD Bank (US)  
Users report higher volume of Quality Issues than usual
76
fair

TD Bank (US) | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-10 Points Past 7 Days
Category: Finance
Work at TD Bank, N.A.? Unlock additional insights
30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
Work at TD Bank, N.A.? Unlock additional insights
Android unitQ Score
Android User Feedback
81%
Android
422 Reports
iOS unitQ Score
iOS User Feedback
19%
iOS
96 Reports
User Feedback
19%
iOS
96 Reports
81%
Android
422 Reports
TD Bank (US) - Latest Quality Issues
Android
May 5, 2021
Terrible...App is down most of the time
Android
May 5, 2021
It is 2021 and this app continuing to be available solely to banking customers and not those with credit card accounts continues to be absurd. I'll cancel my card the next time I cash in my cashback if this is not fixed. Only $5 to go!
Android
May 5, 2021
Always easy to use. Only had 1 or 2 times that it's been down in the last 5 months.
iOS
May 4, 2021
True #BANKING HUMAN
Awesome experience! Could not get out to make a deposit. I used the TD APP and made the deposit! With the changing, unpredictable times we have been experiencing, TD Bank keeps making things better BANKING HUMAN a HUMAN experience!
Android
May 4, 2021
Mobile check deposit has gotten better than it was only a couple of years ago. The check recognition is better than that of anothet bank I've used.
iOS
May 4, 2021
Been my Bank
Been my bank since I was 16 been through many names but always my Bank! 47 years strong!
Android
May 4, 2021
They close my account, I tried to get it reopen but customers service left me on hold for an hour . Whyyy did you guys close my account ? Please reopen my account. Other then that you guys are amazing, Trustworthy
Android
May 4, 2021
I would give this app a negative 10 if I could Worst app I have ever seen. If I make a deposit regardless of the amount it takes two weeks to clear!Check will be put on hold, then account will get overdraft, then you will have to pay a fee, because account got overdrawned. Eventhough the bank decided to put my check on hold for two weeks until it gets cleared. Sometimes I'll get a 30, 35, 25, 20 dollar fee for overdraft, the bank doesn't even have a policy on how much to charge for overdraft!
Android
May 4, 2021
I have difficulty logging on constantly, my balance is not accurate at times and shows a difference in amounts from ATM balance, I'm currently on hold trying to figure out why I'm unable to Zelle my rent money when there are sufficient funds to do so. I'm considering changing banks at this point
TD Bank (US) - Product Description
The updated TD Bank app gives you secure, on-the-go access to your accounts, along with powerful and intuitive tools for managing them.

•	Deposit checks with a convenient check-capture tool.
•	Pay bills to almost any company or person.
•	Lock and unlock misplaced or lost debit/ATM cards.
•	Open an account in app.
•	Send or receive money to and from friends and family.
•	Make transfers between your accounts.
•	Change your password and other profile settings.
•	View account balances and activity.
•	Review your statements.
•	Give us your feedback right inside the app.
•	TD ASAP (TM) - Live Customer Service 24/7.

By clicking "Get," you consent to the installation of the TD Bank (US) app provided by TD Bank, N.A. and to any future updates/upgrades. You are also acknowledging that you understand that the TD Bank (US) app and any future updates/upgrades will/may perform the functions described below  at TD Bank, N.A.'s sole discretion. You may withdraw your consent at any time by deleting or uninstalling this app.

TD Bank, N.A. Member FDIC
Want to improve your unitQ Score by 20% within 30 days?
All intellectual property rights, including trademarks and word marks, are the property of respective owners