75
good

TD Canada | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
9 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
78%
Android
107 Reports
iOS unitQ Score
iOS User Feedback
22%
iOS
31 Reports
User Feedback
22%
iOS
31 Reports
78%
Android
107 Reports
TD Canada - Latest Quality Issues
Android
Mar 20, 2024
I've never had so many problems logging into a bank account. Both the app and the site haven't been working for 2 weeks! I even called a technician who didn't do anything at all and told me it would be sorted out the day after my call. A week later and it's still impossible. I really DO NOT recommend anyone to sign up for an account with them!
iOS
Mar 20, 2024
Hasn't worked for more than a week!
"Service not available!! We fix it. This part of the app is inaccessible. Please try again later. »
Android
Mar 23, 2024
There is a lack of data in the mediating band. Linking cards is not actually linking to the main account. Act of fraud, negligence of authentic rights, supplements of the laws in force.
Android
Mar 23, 2024
Why do you have to change the look of the app? The way it was was just fine. I hate this and I have no option for anything else if I want to use your bank. Which honestly this makes me want to switch. I'm neurodivergent and changing things like this completely messes with my brain and genuinely makes me upset. This app has been this way for years, the layout was nice. It feels so much brighter and aggressive and it hurts my eyes. Why cant you let us choose how we want it to look for our needs.
Android
Mar 24, 2024
Mobile cheque deposit doesn't work. Keeps crashing.
iOS
Mar 25, 2024
The app is okay
Theres no option to schedule recurring e-transfers or get notifications when a transaction occur. Other than that I like the fact that the homescreen is somewhat customisable and the feature to call customer service through the app itself is amazing.
iOS
Mar 25, 2024
Not able to switch username
On iPhone 15 - the switch username/password option is missing on the login screen so unable to use the app. Had to delete the app.
Android
Mar 25, 2024
I have $0 available for depositing checks because I never deposit checks? I used to have a $3000 limit available when depositing checks through the app or ATM but they made a stupid no-sense algorithm that says I can't now because I don't use it? Unbelievable. My workplace doesn't use DD for transfering earnings so now I have to regularly deposit my checks to get that back? 🤬
Android
Mar 26, 2024
Please stop giving me pop-ups when I try and open the app. I just need to see a balance. It is ridiculous that I can't even see my account before flipping through several ads.
TD Canada - Product Description
The TD app for iOS provides quick, easy, secure access to your TD chequing, savings, credit, and investment accounts.

MOBILE BANKING

• Check account balances and transaction history.
• Make TD Credit Card payments.
• Make Canadian bill payments.
• Deposit a cheque by taking a picture with TD Mobile Deposit.
• Send, request and receive money within Canada using Interac e-Transfer® (1).
• Send money internationally in more ways to more places with TD Global Transfer.
• Get answers to many of your everyday TD banking questions 24/7, 365 days a year with TD Clari.
• Keep track of your spending and receive real time notifications with TD MySpend (2).
• With TD for Me, receive information about TD Canada Trust Branches, local events, offers and tips.

INVESTMENT ADVANTAGES

The TD app allows you to monitor the market, research investment ideas, and trade everything from stocks to options.

• Act quickly on market opportunities: trade stocks, ETFs, options and multi-leg options, as well as mutual funds.
• Help protect your portfolio from market loss with stop orders.
• TD Direct Investing clients can now view their account performance at a glance, monitor the status of their trades and stay up to date on events relevant to their portfolio.
• Keep tabs on your favourite securities with watchlists, which sync with WebBroker.
• Set mobile push notifications to receive real-time price alerts for stocks, ETFs and mutual funds.
• Interactive charts and real-time quotes can help you make informed decisions on the go.

By clicking "Get", you consent to the installation of the TD app (3) and any future updates that can perform the functions described. The TD app is for use by customers with TD Canada Trust banking accounts and an active EasyWeb account. You may withdraw your consent at any time by deleting this app. 

IMPORTANT DISCLOSURES ABOUT THE TD APP 
We use your mobile marketing identifier and other technologies to deliver personalized content on our websites and relevant advertising on other websites, unless you change your preferences. To update/manage these preferences on the TD app, use your device's opt-out settings. Open: Settings > Privacy > Advertising” and turn on “Limit Ad Tracking” to opt-out of interest-based ads. To manage these preferences on our websites, use your browser and select Ad Choices & Personalization at the bottom of the www.td.com homepage. 

If you require assistance, call 1-866-222-3456, mail TD CASL Office, Toronto Dominion Centre, PO Box 1, Toronto ON, M5K 1A2, or email us at customer.support@td.com.

(1) Interac e-Transfer® is a registered trade-mark of Interac Inc. Used under license.
(2) TD MySpend works best with the TD app. However, you do not need to download the TD app to use TD MySpend.
(3) Provided by The TD Bank Group which includes The Toronto-Dominion Bank and its affiliates, who provide deposit, investment, loan, securities, trust, insurance and other products or services.
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