unitQ
fair
fair
54
fair
The Gym Group

The Gym Group unitQ Score

30 Day Average as of May 06, 2025
9 point score decrease in the last 30 days
What’s unitQ Score?
unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
Feedback sources:
Apps Store
Google Play
30-Day Trend
poor
fair
good
epic
Android unitQ Score
iOS unitQ Score
User Feedback
43%
iOS

33 Reports

57%
Android

43 Reports

About The Gym Group
What is The Gym Group?
The Gym Group app is a mobile application designed for members of The Gym Group, a chain of budget gyms in the UK. It allows users to manage their gym membership, book classes, and track their fitness progress conveniently from their smartphones.
Is The Gym Group safe?
The Gym Group app prioritizes user safety with clear health and safety policies and data security measures. However, while it promotes a secure environment and compliance with privacy laws, concerns may arise regarding user behavior and shared content, which can pose risks for younger audiences. Parents should be aware of these aspects when their children use the app.
Who owns The Gym Group app?
The Gym Group app is owned by The Gym Group plc, a public limited company. It has been listed on the London Stock Exchange since 2015, which means it is owned by its shareholders.

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