TSB
TSB at a glanceTSB (Finance) has a unitQ Score of 68 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 5 points from 73 in the previous 30 days. The score draws on 107 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Can't Log In and Internet Connection Error Message.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
68fair
unitQ Score 30 Day Average as of Nov 09, 2026 5 point score decrease in the last 30 days
Previous 30 days73
Last 30 days68
30-Day Trend
poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
User Feedback
107Reports
- iOS
- 38 % 41 Reports
- Android
- 62 % 66 Reports
Compared with similar apps
Citi Mobile89
Dave - Banking For Humans81
Robinhood77
Robinhood: Invest. Save. Earn.77
Cash App74
Chime71
TSB68
Capital One Mobile68
Coinbase Buy & sell Bitcoin53
Rocket Money42
PayPal: Mobile Cash38
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- ApplicationLoginCan't Log In
- ApplicationError MessageInternet Connection Error Message
- ApplicationStabilityFails To Launch