56
fair
TSB Mobile Banking | unitQ Score
The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
100 = No Issues. 50 = Some Issues. 0 = All Issues
-32 Points Past 7 Days
Category: Finance
30-Day Trend
Android unitQ Score
Android User Feedback
72%
Android
171 Reports
171 Reports
iOS unitQ Score
iOS User Feedback
28%
iOS
67 Reports
67 Reports
User Feedback
28%
iOS
67 Reports
67 Reports
72%
Android
171 Reports
171 Reports
TSB Mobile Banking - Latest Quality Issues
iOS
Apr 20, 2024
New security measures don’t work when overseas, so txt never arrive
Annoying
Android
Apr 20, 2024
Hopeless and frustrating. Good if you like watching a blue circle
Android
Apr 20, 2024
Bring back the direct debits part, the new scheduled payments part is rubbish with it's estimated payments and showing old DDs from years ago in the current months.
Android
Apr 21, 2024
rubbish time to change bank account
Android
Apr 21, 2024
Very bad bank TSB don't trust this bank, I heard that they block your money for any purchase, the application closes alone, you have no basis for your money here, there are people with their money, you couldn't even buy food no recommend
Android
Apr 21, 2024
If you Lise your phone and need to get the app on new phone with new number...you just can't. Stuck abroad ,lost phone and Sim, cost £200 almost to call them just to change the phone number to get a n the app to be allowed to use live chat to tell them FFS.not happy
iOS
Apr 21, 2024
Notifications
It would be handy to have the option to have notifications for when money comes in to the account. Other banking apps have this, saves me logging in to constantly check I have been paid etc.
Android
Apr 22, 2024
a little slow at times..but useful
Android
Apr 22, 2024
need cash in cash out notifications
TSB Mobile Banking - Product Description
Say hello to your mobile banking app. See all your accounts in one place Manage your money on the go – check your balance, pay a bill, send money, move money – into a savings account or into a Savings Pot. You can also: • Open a TSB current account • Register for Digital Banking • Log in securely with your fingerprint or face ID • Identify a payment by the retailer logo next to the transaction What you need to use this app • You’ll need to be a personal TSB customer and have a device running iOS 11 or above. You'll need to be a UK resident to apply for new products. • To use Touch ID requires at least an iPhone 5S • To use Face ID you need the iPhone X or later Having problems? • Have you looked at our mobile app FAQs: tsb.co.uk/help/mobile-app/faqs? • If you’re having trouble logging in, follow our helpful interactive guide: tsb.co.uk/login-issues • Check our service status to see if everything is running as it should be: tsb.co.uk/outage Important information This app is intended for TSB personal Internet Banking customers. Terms and conditions apply, see 'Ways to bank with us' on: https://www.tsb.co.uk/legal/. Coverage and Location Our app and services may be affected by your phone's signal and functionality. In some countries it may be illegal to use some internet and mobile banking services. Please check before you travel. TSB Bank plc. Registered office: Henry Duncan House, 120 George Street, Edinburgh EH2 4LH. Registered in Scotland, no SC95237. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 191240. TSB Bank plc is covered by the Financial Services Compensation Scheme and the Financial Ombudsman Service.
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