Umpqua Bank Mobile Banking | unitQ Score

I can't access half of the options that should be available.

Hi. I am ok with this app. Was surprised to see my other bank accounts listed. Ray

Terrible bank - app, crashes and claims Face ID hadn't been set up when it has, then says user doesn't exist and locks out . Years and years, never fixed

Thanks also not happy

I almost made it through enrollment, but after entering a login name I received an error code and now I'm unable to continue.

Been consistent with major features. Great bank while I traveled between states. Zelle has been off and on to load for me to send money for services and family so that lost a star. Hopefully that is resolved soon and I can update with full stars.

NOT SHOWING ON PHONE DONT WANT TO INTERRUPT WHAT IM DOING TO FIND MY BANK ACCOUNT

It works just fine, but they do maintenence at midnight for 3 hours and my pay Check can't come thru untill 3am

Please do not misunderstand this critique. However, about two months ago I contacted Umpqua tech with the proble with my app. I will go to touch face id and the app twirls and twirls. After an extended discussion it was suggested I go into the local bank and have them take a look at it. I did. The bank employee had no idea why I was sent into see them. So, it still buffers unless I delete it and then install again, including the face id. I have to believe I am not the only bank customer that endures this inconvenience, where it appears there is no solution. Tech? I have gien up on Umpquah face id. Too much buffering to me an unknown reason. When I contacted tech they sugested I go into a local branch. I went into Coos Bay branch. They had no clue on help. Thus I started ever since just doing a regular login. Guess what. Though it is my fault. I tried to login. It asked me for my user name. My fault, as I said. I had forgotten ny user name. For all this time I had gone without it asking me user name. Silly. However, when I got home I found the user name in my password book. I will stick with this method rather than go to convenient face id. Thanks, Umpqua for asking what I think. Is anyone reading this?