/ unitQ Score

USAA Mobile

Finance30-day average as of Nov 09, 2026

USAA Mobile at a glanceUSAA Mobile (Finance) has a unitQ Score of 59 out of 100, rated fair, as the 30-day average on Nov 9, 2026, down 3 points from 62 in the previous 30 days. The score draws on 739 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and Can't Log In.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
59fair

unitQ Score 30 Day Average as of Nov 09, 2026 3 point score decrease in the last 30 days

Previous 30 days62
Last 30 days59

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
20406080100Oct 9Oct 24Nov 820406080100Oct 9Oct 24Nov 8

User Feedback

739Reports
iOS
52 % 383 Reports
Android
48 % 356 Reports

Compared with similar apps

  1. Citi Mobile89
  2. Dave - Banking For Humans81
  3. Robinhood77
  4. Robinhood: Invest. Save. Earn.77
  5. Cash App74
  6. Chime71
  7. Capital One Mobile68
  8. USAA Mobile59
  9. Coinbase Buy & sell Bitcoin53
  10. Rocket Money42
  11. PayPal: Mobile Cash38

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • Customer Support & SuccessConduct
    Unsatisfactory Behavior
  • ApplicationLogin
    Can't Log In
  • AccountSubscription
    Subscription Too Expensive
  • ApplicationStability
    Force Closing Or Crashing

All scorecards

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