/ unitQ Score

U.S. Bank

Finance30-day average as of Nov 09, 2026

U.S. Bank at a glanceU.S. Bank (Finance) has a unitQ Score of 91 out of 100, rated epic, as the 30-day average on Nov 9, 2026, unchanged from 91 in the previous 30 days. The score draws on 9,398 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and Force Closing Or Crashing.

What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.

Feedback sources:App StoreGoogle Play
91epic

unitQ Score 30 Day Average as of Nov 09, 2026 0 point score increase in the last 30 days

Previous 30 days91
Last 30 days91

30-Day Trend

poorfairgoodepicunitQ ScoreiOS unitQ ScoreAndroid unitQ Score
708090100Oct 9Oct 24Nov 8708090100Oct 9Oct 24Nov 8

User Feedback

9,398Reports
iOS
92 % 8653 Reports
Android
8 % 745 Reports

Compared with similar apps

  1. U.S. Bank91
  2. Citi Mobile89
  3. Dave - Banking For Humans81
  4. Robinhood77
  5. Robinhood: Invest. Save. Earn.77
  6. Cash App74
  7. Chime71
  8. Capital One Mobile68
  9. Coinbase Buy & sell Bitcoin53
  10. Rocket Money42
  11. PayPal: Mobile Cash38

Top feedback themes

  • ApplicationUser Interface
    Difficult to Navigate UI
  • Customer Support & SuccessConduct
    Unsatisfactory Behavior
  • ApplicationStability
    Force Closing Or Crashing
  • ApplicationStability
    Slow Performance
  • ApplicationAds / All
    Too Many Ads

About U.S. Bank

What is U.S. Bank?

The U.S. Bank app is a mobile banking application that allows users to manage their finances conveniently from their smartphones. With this app, users can check account balances, pay bills, and transfer money securely at any time.

Is U.S. Bank safe?

The U.S. Bank app is largely deemed safe due to its user-friendly design and robust security features, appealing to all users, including younger audiences. However, risks remain, such as mobile threats like malware, unauthorized access from lost devices, and potential data breaches. Users should be aware of these vulnerabilities and practice good security habits, like using strong passwords and ensuring device security.

Who owns U.S. Bank app?

The U.S. Bank app is owned by U.S. Bancorp, which is its parent company. U.S. Bancorp is publicly traded and operates U.S. Bank, providing various banking services.

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