30
poor

Venmo | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
63%
Android
1553 Reports
iOS unitQ Score
iOS User Feedback
37%
iOS
904 Reports
User Feedback
37%
iOS
904 Reports
63%
Android
1553 Reports
Venmo - Latest Quality Issues
iOS
Apr 21, 2024
Quit Force Updating
Some cannot update their phones and if the phones cannot update, they cannot update Venmo. There is no reason to update unless you can maintain the same build target.
iOS
Apr 21, 2024
Tap to pay does not work on iPhone
When will tap to pay work in iPhone? I use other platforms such as Square because of this. My Chase app works fine with tap to pay so it is not a phone or technology limitation - it is Venmo.
iOS
Apr 21, 2024
Continued Issue with Declined Payments With No Help
Continued Issue with Declined Payments With No Help from Venmo. Called customer service and they stated they can't do anything, even though the problem is caused by Venmo, not my credit cards. Venmo has lousy support for customers. They need to evaluate their security system to support their customers making valid payments through Venmo.
iOS
Apr 21, 2024
Privacy
Please, make is easier to completely remove people whom I do not want to see. I am not interested in anyone's transactions except mine. Why I need to block complete strangers, and see them in the blocked list instead of simply deleting them.
iOS
Apr 21, 2024
Bank verification
I have tried again and again to register my bank account. The small amount withdrawal and deposit has been done. I have called my bank and they said everything has been approved. I have a large amount in my checking. This is so super frustrating to make one small payment. I want to not use them now but so many people use Venmo. !!?*$$!@?¥!£#
iOS
Apr 21, 2024
Frozen accounts
Venmo is holding almost $100 in my account and has frozen my account taking away all access from me to money that belongs to me. My account was hacked and I'm the one responsible and the Venmo team refused to acknowledge this.
iOS
Apr 21, 2024
Venmo is a crook
Venmo froze my account in December 2023 and they still have over $900 of my money they won't release.
iOS
Apr 21, 2024
Hard to Set Up
Very difficult to set up a business account and link to a bank account. Keep getting error messages. Not user friendly in my opinion.
Android
Apr 23, 2024
Recently, a friend of mine sent me money on Venmo, but when I tried to sign in to my account I was unable to login. I have tried countless times to no avail. I tried to reset my password through “forgotten password” but I never received a verification code to my email or number. Venmo please help restore my account, I have money locked in there.
Venmo - Product Description
Venmo is the fast, safe, social way to pay and get paid. Join over 83 million people who use the Venmo app today.


*SEND AND RECEIVE MONEY* 
Pay and get paid for anything from your share of rent to a gift. Add a note to each payment to share and connect with friends.

*SPLIT A REQUEST AMONG MULTIPLE VENMO FRIENDS*
You can now send a payment request to multiple Venmo friends at once and customize the amount each person owes.

*GET REWARDED WITH THE VENMO CREDIT CARD* 
Earn up to 3% cash back on your eligible top spend category¹ —we’ll do the math. Split card purchases with Venmo friends, and shop everywhere Visa® credit cards are accepted—online, in-store, worldwide.² 

*BUY CRYPTO WITH AS LITTLE AS $1*
Buy, hold, and sell cryptocurrency right on the Venmo app. New to crypto? Learn more with in-app resources. Crypto is volatile, so it can rise and fall in value quickly. Be sure to take it at a pace you're comfortable with.³

*SHOP WITH THE VENMO DEBIT CARD* 
Spend your money in Venmo everywhere Mastercard® is accepted in the U.S. — and earn cashback from some of your favorite spots. Terms apply: https://venmo.com/about/debitcard/rewards/⁴ 

*DO BUSINESS ON VENMO* 
Create a business profile for your side gig, small business, or anything in between—all under your same Venmo account. 

*PAY IN STORES* 
Use your Venmo QR code to pay touch-free at stores like CVS. Just scan, pay, and go.

*PAY IN APPS & ONLINE* 
Check out with Venmo on some of your favorite apps, like Uber Eats, StockX, Grubhub, and Zola. 

*MANAGE YOUR MONEY* 
Get your Venmo money in the bank within minutes using Instant Transfer⁵. Want your paycheck up to two days earlier⁶ than your normal payday? Try Direct Deposit. 


¹Use of cash back is subject to the terms of the Venmo account. See Rewards Program Terms: https://www.synchronycredit.com/gecrbterms/html/RewardsTerms.htm 
²Application subject to credit approval. You must be at least 18 years old and reside in the US or its territories to apply. You must have a Venmo account in good standing, that has been open for at least 30 days prior to application.
The Venmo Credit Card is issued by Synchrony Bank pursuant to a license from Visa USA Inc. VISA is a registered trademark of Visa International Service Association and used under license.
³Terms apply. Only available in the US and limited in certain states. Buying and selling cryptocurrency is subject to a number of risk and may result in significant losses. Venmo does not make any recommendation regarding buying or selling cryptocurrency. Consider seeking advice from your financial or tax adviser.
⁴Card is issued by The Bancorp Bank pursuant to license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. 
⁵Transfer speed depends on your bank and could take up to 30 minutes. Transfers are reviewed which may result in delays or funds being frozen or removed from your Venmo account. 
⁶Early access compared to standard banking practice of posting funds at settlement and subject to your employer providing pay information to the bank prior to payday. It may take up to two pay cycles for Direct Deposit to take effect. Transactions are reviewed, which may result in delays or funds being frozen or removed from your account.
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