Venmo
Venmo at a glanceVenmo (Finance) has a unitQ Score of 40 out of 100, rated poor, as the 30-day average on Nov 9, 2026, down 2 points from 42 in the previous 30 days. The score draws on 3,077 user feedback reports from the App Store and Google Play in the last 30 days. Top feedback themes: Difficult to Navigate UI, Unsatisfactory Behavior and Can't Log In.
What’s unitQ Score? unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
unitQ Score 30 Day Average as of Nov 09, 2026 2 point score decrease in the last 30 days
30-Day Trend
User Feedback
- iOS
- 42 % 1305 Reports
- Android
- 58 % 1772 Reports
Compared with similar apps
Citi Mobile89
Dave - Banking For Humans81
Robinhood77- Robinhood: Invest. Save. Earn.77
Cash App74
Chime71
Capital One Mobile68
Coinbase Buy & sell Bitcoin53
Rocket Money42
Venmo40
PayPal: Mobile Cash38
Top feedback themes
- ApplicationUser InterfaceDifficult to Navigate UI
- Customer Support & SuccessConductUnsatisfactory Behavior
- ApplicationLoginCan't Log In
- Customer Support & SuccessContactCan't Contact Customer Support
- AccountAccount StatusAccount Locked Or Suspended
About Venmo
What is Venmo?
Venmo is a mobile payment app that allows users to send and receive money from friends quickly and easily. Known for its social features, it lets people share and comment on payment activities, all within the PayPal platform.
Is Venmo safe?
Venmo can be relatively safe for users aged 13 and up, especially with parental controls and privacy settings in place to limit exposure to harmful content. However, risks include impulsive spending, potential scams, and issues with sharing personal information publicly. Monitoring by parents and teaching safe usage can enhance the app's benefits while minimizing possible downsides.
Who owns Venmo app?
The Venmo app is owned by PayPal, which is the parent company that acquired Venmo in 2014. This means that all transactions and services provided by Venmo are managed under the PayPal brand.