34
poor

Venmo | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
17%
Android
158 Reports
iOS unitQ Score
iOS User Feedback
83%
iOS
784 Reports
User Feedback
83%
iOS
784 Reports
17%
Android
158 Reports
Venmo - Latest Quality Issues
iOS
May 30, 2023
Spam
I got a text msg that says it's from venmo. Seems shady. Also not happy that I can't delete my payment -bank account . I will be deleting this app!
iOS
May 30, 2023
Why do I need to type someone’s full name in every time?
I begin typing their name in and get literally everyone on earth before them. I venmo this person every day and yet I need to type their name in every time. It's stupid. Also, why aren't the blurbs for what I gave people available in the transactions page? Make it so I can see what the transactions are about please!
iOS
May 30, 2023
Can’t deposit in account
Why can't I deposit from my bank to Venmo???? Shouldn't be that hard!
iOS
May 30, 2023
Account sudpension
My account has been suspended for weeks, despite the fact that I have complied with all verification request. I am deeply disappointed with this app.
iOS
May 30, 2023
Very difficult setting up
A lot of bugs. Very difficult to set up. Same error messages even when updating everything.
iOS
May 30, 2023
Your product is crap expensive
You won't let me instantly transfer money to my bank account for some reason this time, and I am done using your service.
iOS
May 30, 2023
No security no help
No security if your account gets hacked. No help getting your money back, can't even get them to do a stop payment. Will not be using Venmo anymore
iOS
May 30, 2023
Terrible UI
The UI on this app is terrible, and it's verbiage/signage makes no sense. Once there is a popular competitor, I will switch, but this is what everyone uses. Why can't you automatically set up recurring payments?
iOS
May 30, 2023
I’m on the fence
Sometimes it's great, but I still don't ever get cash back rewards anymore like I used to when I first opened up my account (roughly about 5 years ago) and I use my card for EVERYTHING even have direct deposit set up 🤷🏽‍♀️
Venmo - Product Description
Venmo is the fast, safe, social way to pay and get paid. Join over 70 million people who use the Venmo app today.





*SEND AND RECEIVE MONEY* 
Pay and get paid for anything from your share of rent to a gift. Add a note to each payment to share and connect with friends.



*GET REWARDED WITH THE VENMO CREDIT CARD*  
Earn up to 3% cash back on your eligible top spend category¹ —we’ll do the math. Split card purchases with Venmo friends, and shop everywhere Visa® credit cards are accepted—online, in-store, worldwide.² 



*BUY CRYPTO WITH AS LITTLE AS $1*
Buy, hold, and sell cryptocurrency right on the Venmo app. New to crypto? Learn more with in-app resources. Crypto is volatile, so it can rise and fall in value quickly. Be sure to take it at a pace you're comfortable with.³
 
*SHOP WITH THE VENMO DEBIT CARD* 
Spend your money in Venmo everywhere Mastercard® is accepted in the U.S. — and earn cashback from some of your favorite spots. Terms apply: https://venmo.com/about/debitcard/rewards/⁴ 
 
*DO BUSINESS ON VENMO* 
Create a business profile for your side gig, small business, or anything in between—all under your same Venmo account. 
 
*PAY IN STORES* 
Use your Venmo QR code to pay touch-free at stores like CVS. Just scan, pay, and go.
 
*PAY IN APPS & ONLINE* 
Check out with Venmo on some of your favorite apps, like Uber Eats, StockX, Grubhub, and Zola. 
 
*MANAGE YOUR MONEY* 
Get your Venmo money in the bank within minutes using Instant Transfer⁵. Want your paycheck up to two days earlier⁶ than your normal payday? Try Direct Deposit. 
 
 
¹Use of cash back is subject to the terms of the Venmo account. See Rewards Program Terms: https://www.synchronycredit.com/gecrbterms/html/RewardsTerms.htm 



²Application subject to credit approval. You must be at least 18 years old and reside in the US or its territories to apply. You must have a Venmo account in good standing, that has been open for at least 30 days prior to application.



The Venmo Credit Card is issued by Synchrony Bank pursuant to a license from Visa USA Inc. VISA is a registered trademark of Visa International Service Association and used under license.



³When you buy or sell cryptocurrency, we will disclose an exchange rate and any fees you will be charged for that transaction. The exchange rate includes a spread that Venmo earns on each purchase and sale.



Trading cryptocurrency is subject to a number of risks and may result in significant losses. Please see our disclosure here for more details: https://venmo.com/legal/crypto-terms/.  Venmo does not make any recommendations regarding buying or selling cryptocurrency. Consider seeking advice from your financial and tax advisor. All custody of and trading in cryptocurrency is performed for Venmo by its licensed service provider, Paxos Trust Company, LLC.


Buying, selling, and holding cryptocurrencies is not regulated in many states, including the State of California. Venmo is licensed to engage in virtual currency business activity by the New York State Department of Financial Services. Buying, selling and holding cryptocurrency with Venmo is not available in Hawaii and where prohibited by law.



⁴Card is issued by The Bancorp Bank pursuant to license by Mastercard International Incorporated. The Bancorp Bank; Member FDIC. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. 



⁵Transfer speed depends on your bank and could take up to 30 minutes. Transfers are reviewed which may result in delays or funds being frozen or removed from your Venmo account. 


⁶Early access compared to standard banking practice of posting funds at settlement and subject to your employer providing pay information to the bank prior to payday. It may take up to two pay cycles for Direct Deposit to take effect. Transactions are reviewed, which may result in delays or funds being frozen or removed from your account.
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