Quality degradation at Voya Retire  
Users report higher volume of Quality Issues than usual
63
fair

Voya Retire | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
86%
Android
80 Reports
iOS unitQ Score
iOS User Feedback
14%
iOS
13 Reports
User Feedback
14%
iOS
13 Reports
86%
Android
80 Reports
Voya Retire - Latest Quality Issues
iOS
Apr 15, 2024
Worst Company to have 401k with.
It took 5 month for them to complete a rollover to them. I mailed in my paperwork and they told me there was an issue with the scanned documents. They are the ones who scanned the document not me. They made me mail in another copy, and said the scanned documents we messed up again.
Android
Apr 17, 2024
Woul give zero stars if it was possible! Will not run at all on any of my devices and the website won't allow me to do anything other than see my balance. Been garbage ever since the buout and change happened! FIX IT!!!
Android
Apr 18, 2024
Glitches but functional after a couple of attempts.
iOS
Apr 18, 2024
Sloooooooow
This app is the slowest piece of garbage I've ever used. I hope they manage money better than they write software.
iOS
Apr 18, 2024
Your app needs to be updated
When I update my retirement contributions through the app, they are not pushed over correctly. I have also tried do it on my computer and still nothing. I have called for assistance which they told me they fizzed it and still nothing. This is ridiculous! Your business gets paid a lot of money to not process our contributions correctly. If I had another option for my retirement plan I would take advantage of it however unfortunately we are stuck with your business as our only option.
iOS
Apr 19, 2024
Junk
This is a junk app that doesn't even open half the time.
Android
Apr 19, 2024
Had to reset password and system not available when logged in
Android
Apr 20, 2024
This app lacks so many tools and information it's almost useless.
Android
Apr 21, 2024
Broken. Stuck on Login Screen
Voya Retire - Product Description
Voya Retire 
Voya Financial®


Whether you’re on the go a little or a lot, the Voya® retirement account app allows you to view and manage your retirement plan account whenever and wherever you want. Featuring the myOrangeMoney experience, you’ll see your estimated monthly income goal in retirement and progress toward that goal.  You can also view the following: 
- Current balances
- Personal rate of return 
- Investment performance 
- Balance history 
- Balances by asset class and fund 
- Contribution history 

And based on your particular retirement plan, you may be able to use the Voya retirement account app to: 
- Change your contribution rate 
- Transfer money among investments 
- Reallocate your current balance 
- Change the investment direction of future contributions 

All the information sent to and from your device is encrypted using industry standard SSL technology. For your protection, your personal and confidential information is not on the device. You have the option to register your device to trigger security challenge questions, in case your device is lost or stolen. 
Download the app today to manage your retirement plan account wherever you go, at your convenience.
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