59
fair
ZARA unitQ Score
30 Day Average as of May 06, 2025
3 point score decrease in the last 30 days
What’s unitQ Score?
unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
Feedback sources:
Apps Store
Google Play
30-Day Trend
poor
fair
good
epic
Android unitQ Score
iOS unitQ Score
User Feedback
33%
iOS
167 Reports
67%
Android
336 Reports
About ZARA
What is ZARA?
The ZARA app is a mobile application created by the clothing retailer ZARA, which is part of the Inditex group. It allows users to browse and shop for the latest fashion trends, check store availability, and manage their orders conveniently from their smartphones.
Is ZARA safe?
The ZARA app has both positives and negatives regarding safety for users, especially younger audiences. While the app offers a wide selection of products at good prices, users report issues like login failures, fake products, and poor customer service. Concerns about privacy and unclear refund processes also arise, making it crucial for younger users and parents to be cautious and aware of potential risks when using the app.
Who owns ZARA app?
The ZARA app is owned by Inditex, a leading Spanish multinational fashion retailer. This parent company oversees various brands, including Zara, Massimo Dutti, and Bershka.
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