unitQ
fair
fair
64
fair
Zelle

Zelle unitQ Score

30 Day Average as of May 06, 2025
15 point score decrease in the last 30 days
What’s unitQ Score?
unitQ Score measures the gap between user expectations and their actual experience. It is an unbiased and proprietary machine-generated scoring algorithm that represents the percentage of a company's customers reporting a frictionless experience with their product or service.
Feedback sources:
Apps Store
Google Play
30-Day Trend
poor
fair
good
epic
Android unitQ Score
iOS unitQ Score
User Feedback
12%
iOS

42 Reports

88%
Android

315 Reports

About Zelle
What is Zelle?
Zelle is a digital payment app that allows users to send and receive money directly from their bank accounts using just an email address or phone number. With the Zelle app, people can easily split bills, pay friends, or make quick payments without needing cash or checks.
Is Zelle safe?
Zelle is generally safe for users, including younger audiences, but has limitations. It allows fast money transfers without offering purchase protection, making it risky if users don't know the recipient well. Users should only send money to trusted contacts and be aware of potential scams targeting the app, which can pose safety concerns. Therefore, careful practices are essential when using it.
Who owns Zelle app?
The Zelle app is owned and operated by Early Warning Services, LLC. This company is co-owned by seven major U.S. banks, making it a joint venture in the digital payments industry.

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