unitQ honored with G2 “High Performer” and “Users Love Us” awards for Summer 2025
Jul 10, 2025By David Kravets
We’re thrilled to announce that unitQ has once again been recognized by G2, the world’s largest peer-review software platform. For Summer 2025, our dedication to real-time customer feedback analytics has earned us two prestigious badges:
Users Love Us – Summer 2025
High Performer – Summer 2025
Why these badges matter
The Users Love Us badge reflects the genuine enthusiasm our customers have for unitQ — underscoring our platform’s ease of use, reliability and measurable impact. The High Performer recognition highlights products with top satisfaction ratings in their category, confirming that unitQ not only delivers on its promises but often surpasses expectations.
How unitQ delivers
Our AI-driven feedback engine consolidates signals from every touchpoint — support tickets, app reviews, social media, surveys and beyond — to generate instant, actionable insights. Here’s what makes us stand out:
Deep taxonomy & granular categorization: Thousands of dimensions that pinpoint exactly what issues matter most.
Real-time anomaly detection & alerts: Seamless integrations with Slack, Jira, PagerDuty, and Teams keep your team ahead of emerging problems.
agentQ autonomous AI: Proactive recommendations that help you prioritize bug backlogs by revenue impact, reduce support tickets, and surface top feature requests.
Root Cause Analysis (RCA): Intelligent workflows that get to the heart of customer-reported issues.
Our community’s voice
A heartfelt thank-you to everyone of our customers who took the time to share feedback on G2. Your reviews drive our innovation and shape the roadmap for tomorrow’s product insights. A few recent highlights:
“unitQ gives us laser-focused insights to fix critical issues before they escalate.”
“The interface is intuitive and the AI recommendations are spot-on.”
“unitQ has been extremely helpful in gathering VoC data or researching ongoing errors within our product.”
Looking ahead
As we celebrate these Summer 2025 honors, our focus is on doubling down on enhancing our next-generation AI features that transform unstructured feedback into strategic advantage. We’re committed to empowering teams worldwide to build better products, faster.
About unitQ
unitQ, the leading customer insights platform, enables businesses to pinpoint real customer issues and needs instantly with AI. AI agents automatically transform customer feedback from diverse channels — such as support tickets, product analytics, app stores, social media, surveys and more — into actionable insights in real time.
Companies can drive product innovation, streamline issue resolution and elevate customer experiences, all guided by the authentic voice of their customers. AI agents aggregate and categorize all customer feedback into thousands of granular categories, ensuring organizations always understand precisely what matters most to their users.
Robust dashboards and alerts monitor customer experience trends and competitor offerings in real time. Accelerate product development cycles by closely tracking customer reactions to launches, identifying top feature requests and prioritizing roadmaps based on key performance indicators such as retention, Net Promoter Score (NPS) and Customer Satisfaction (CSAT).
Category-leading companies — including Bumble, Zendesk, PayPal, and Uber — trust unitQ to drive growth, reduce churn and build lasting brand loyalty.
David Kravets is Senior Content Marketing Manager at unitQ.
