iHerb

Recognized by users for outstanding digital experiences

iHerb is a global health and wellness retailer offering vitamins, supplements, beauty products, and more — shipped directly to customers in 180+ countries.

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unitQ Score

Reflecting the proportion of users reporting a seamless experience.

What users love about iHerb

The themes users mention most, drawn from thousands of public reviews.

Speed & convenience

Share of positive mentions25%

Fast shipping, reliable tracking, and effortless checkout — especially praised by international customers who say cross-border orders arrive smoothly.

Value & savings

Share of positive mentions19%

Competitive pricing, loyalty credits, and regular promotions come up consistently. Users say prices beat local alternatives, even after shipping.

Performance & reliability

Share of positive mentions12%

Orders arrive as expected, products match descriptions, and the experience is dependable across repeat purchases. Consistency drives loyalty.

What users are saying

Real reviews from real customers in 2025

“Great app — easy to use, top notch customer service, fast shipping, great prices, and I'm very happy with everything I've ordered.”

Google Play Store

“This app is great — easy to order and the delivery is very fast. There are lots of options and the quality and products are great.”

Apple App Store

“Everyone should order from this app — fast delivery, best quality, and you can find everything.”

Apple App Store

Get iHerb

iHerb is a global health and wellness retailer founded in 1996, offering over 50,000 products across vitamins, supplements, beauty, and more to customers worldwide. Its app lets shoppers browse trusted brands, manage subscriptions, track orders, and access app-exclusive deals with secure checkout in 80 currencies.

App Store Google Play