SmartThings

Recognized by users for outstanding digital experiences

SmartThings is Samsung's connected home platform. Control lights, locks, cameras, appliances, and hundreds of smart home brands — all from one app.

76Good

unitQ Score

Reflecting the proportion of users reporting a seamless experience.

What users love about SmartThings

The themes users mention most, drawn from 83,017 public reviews.

Features & functionality

Share of positive mentions39%

Users praise the breadth of device compatibility and automation options. Routines, scenes, and device groupings make complex smart home setups feel manageable.

Ease of use

Share of positive mentions22%

Straightforward device pairing and an intuitive dashboard layout. Users say adding devices and setting up automations doesn't require technical expertise.

Performance & reliability

Share of positive mentions9%

Stable device connections and responsive controls build confidence. Users say automations trigger reliably across brands and devices.

What users are saying

Real reviews from real customers in 2025

“This app and their products have come a long way! I've used SmartThings for over 10 years, and it's truly progressed to an app I can't live without.”

Google Play Store

“So convenient notifying me when a load of laundry is done. Connecting to home appliances and door locks has been a huge help!”

Google Play Store

Get SmartThings

Samsung Electronics is a global technology company serving consumers across devices, appliances, and connected home solutions. Its SmartThings app lets users control hundreds of smart home brands in one place, set automated routines, monitor energy usage, and manage devices remotely.

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