
PayPal
Recognized by users for outstanding digital experiences
PayPal enables secure payments, peer-to-peer transfers in 120+ countries, cash back rewards, and money management — for millions of consumers and businesses worldwide.

What users love about PayPal
The themes users mention most, drawn from 116,647 public reviews.
Ease of use
One-tap checkout with saved payment methods — no re-entering card details. Users say the familiarity of PayPal at checkout is what keeps them using it everywhere.
Speed & convenience
Instant transfers, quick invoice payments, and a fast mobile checkout remove friction from both sending and receiving money, domestically and across borders.
Trust & safety
Buyer protection and not sharing card details directly with merchants build trust. Users say PayPal makes them comfortable buying from unfamiliar sites.
What users are saying
Real reviews from real customers in 2025
“I asked for a refund for an order placed on a scam site and PayPal arranged to broker with the seller and refund me the money spent. Optimal experience.”
“Been using it for over 15 years and it's always been reliable, from sending, receiving and a PayPal Debit card. All amazing!”
“Excellent alternative to send and receive money abroad and low fees.”
Get PayPal
PayPal is a fintech company empowering millions of people and businesses worldwide to send, spend, and manage money. Its app enables secure payments, peer-to-peer transfers in 120+ countries, cash back rewards, crypto trading, and high-yield savings in one place.
Our methodology
Winners are chosen entirely from public app store reviews — no applications, no nominations, no judging panel.
Learn how we determine winners →Evaluation period
January 1 – December 31, 2025
Eligibility
50,000+ reviews · active all four quarters · 50+ employees →
PayPalis a 2026 winner!
Recognized for delighting customers with exceptional products
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