Zoom

Recognized by users for outstanding digital experiences

Zoom Workplace unifies video meetings, chat, phone, email, and scheduling into one AI-powered communications platform — for teams of any size.

75Good

unitQ Score

Reflecting the proportion of users reporting a seamless experience.

What users love about Zoom

The themes users mention most, drawn from 51,661 public reviews.

Features & functionality

Share of positive mentions24%

Meetings, chat, phone, whiteboards, and scheduling in one app. Breakout rooms, recording, and live captions make it flexible for standups to large webinars.

Ease of use

Share of positive mentions19%

Joining a meeting takes one tap. The interface is familiar even to non-technical users, and the learning curve is essentially nonexistent.

Learning, productivity, & outcomes

Share of positive mentions12%

Clear audio, stable video, and consistent performance mean teams spend time collaborating, not troubleshooting. Users say it keeps distributed teams productive.

What users are saying

Real reviews from real customers in 2025

“Zoom has been such a reliable and easy-to-use app for meetings and staying connected. The video an audio quality are great, and I love how simple it is to join or host a meeting.”

Google Play Store

“It is the best meeting app that I've ever used.”

Google Play Store

Get Zoom

Zoom is an AI-first communications platform serving organizations across industries, from small businesses to global enterprises. Its Zoom Workplace app unifies video meetings, chat, phone, email, and collaborative docs in one place, with AI Companion built in to help users summarize, draft, and organize their work.

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