56
poor

Associated Bank Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-1 Point Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
72%
Android
110 Reports
iOS unitQ Score
iOS User Feedback
28%
iOS
43 Reports
User Feedback
28%
iOS
43 Reports
72%
Android
110 Reports
Associated Bank Mobile - Latest Quality Issues
Android
Nov 28, 2022
Check deposit photo capture is much more difficult than the old software.
Android
Nov 28, 2022
Zelle option stopped working. App overall is better. Need to fix the Zelle as it works fine on the web.
iOS
Nov 28, 2022
Unreliable
The previous version of this app worked much more efficiently and consistently than this updated version. When I select instant balance, it is always blank so I have to log in every time to see my balance. Also when I select certain functions like “transfer” the page is often blank and it will take me several tries before the page shows my accounts, the ability to enter an amount, etc.
Android
Nov 29, 2022
Needs some major improvement. App runs slow all the time. Instant balance isn't instant. It sits and syncs for a good 2 mins. Lagging all the time when you log in. The limit on Mobil check deposits is horrible. Really need to be revamped.
iOS
Nov 29, 2022
Very confusing app
Since your app has been revised in the past couple months it has become very confusing to pay my mortgage payment. It's made it more difficult to make just a simple payment transfer
Android
Nov 29, 2022
I am no longer able to use Zelle on the app. Just comes to a blank screen. Also can't access trying to login thru website on phone???
Android
Nov 29, 2022
I found the old app much easier to use. Things seem a bit out of place on this app and not so intuitive.
Android
Nov 29, 2022
Good app however the quick acess feature does not work i cant use zelle or the other to it just takes me to faq link
Android
Nov 30, 2022
It's pretty good. But, I have a big problem trying a deposit a check. Ever since it was updated, I can't deposit a check. It doesn't take the picture and it won't let me do it manually.
Associated Bank Mobile - Product Description
Associated Bank Mobile is a convenient and secure way to manage your money. Quickly check balances with Instant Balance, sign in with Touch ID®, review transactions, deposit checks, view and pay bills as well as add new billers with SnapPayments and transfer funds. You can also quickly find ATMs and branch locations near your current location or search by address. 

Associated Bank Mobile is available for personal accounts. Associated Bank does not charge a fee to use our mobile banking and text banking services. Message and data rates may apply. Check your carrier plan for details. Visit AssociatedBank.com/Mobile for Associated Bank Mobile Terms and Conditions. Our standard bill payment service, found within online and mobile banking, is free, up to your available balance. Some add-on services within the standard bill payment service have service charges. Please refer to the Terms and Conditions of the Bill Payment Service and the Consumer Deposit Account Fee Schedule for details.

Touch ID is a registered trademark of Apple® Inc., registered in the U. S. and other countries.

All trademarks, service marks and trade names referenced in this material are official trademarks and the property of their respective owners. Member FDIC.
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