57
poor

Associated Bank Mobile | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-2 Points Past 7 Days
Category: Finance
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
96%
Android
138 Reports
iOS unitQ Score
iOS User Feedback
4%
iOS
6 Reports
User Feedback
4%
iOS
6 Reports
96%
Android
138 Reports
Associated Bank Mobile - Latest Quality Issues
Android
Jun 29, 2022
Was totally fine with it when I first got it, but have been locked out of my account for a little over a year now. Customer service is friendly, but not very helpful, as ive gotten the password change to no avail.
Android
Jun 28, 2022
After logging in, I'm required to input a code sent my phone to verify that it's me. After inputting the code, the app logs me out and the process repeats. I'm never able to access my account.
iOS
Jun 27, 2022
Review
Love the app. Hate that you won’t allow deposits or withdrawals over a certain amount.
Android
Jun 23, 2022
No zelle. Transfers are a nightmare
iOS
Jun 21, 2022
Excellent, with frustrating bug
This app is fantastic, especially for a smaller bank, with the exception of account alerts. They are hours and sometimes days behind transactions. This is a fairly recent development as they used to be instantaneous. Not sure what happened, but this is kind of a critical feature Associated.
Android
Jun 17, 2022
Every so often it just doesnt work for a few weeks at a time. I dont know if it's because of updates or something but it's why I'm taking off a star. Otherwise it's great, easy to access and has all the features of the full site.
Android
Jun 14, 2022
App taking too long to load and once on, not all features are loading. Three separate times I've tried to use Bill Pay, but it either would not open or said I do not have access.
Android
Jun 13, 2022
App sux balls
Android
Jun 12, 2022
Can't see details on morgage or loans. Memos do not show in transaction history. Can't open separate savings accounts from app. Can't scan t check for deposit. I have a hard time justifying using Associated over a Credit Union. Terrible money transfer limitations that don't exist at other banking options.
Associated Bank Mobile - Product Description
Associated Bank Mobile is a convenient and secure way to manage your money. Quickly check balances with Instant Balance, sign in with Touch ID®, review transactions, deposit checks, view and pay bills as well as add new billers with SnapPayments and transfer funds. You can also quickly find ATMs and branch locations near your current location or search by address. 

Associated Bank Mobile is available for personal accounts. Associated Bank does not charge a fee to use our mobile banking and text banking services. Message and data rates may apply. Check your carrier plan for details. Visit AssociatedBank.com/Mobile for Associated Bank Mobile Terms and Conditions. Our standard bill payment service, found within online and mobile banking, is free, up to your available balance. Some add-on services within the standard bill payment service have service charges. Please refer to the Terms and Conditions of the Bill Payment Service and the Consumer Deposit Account Fee Schedule for details.

Touch ID is a registered trademark of Apple® Inc., registered in the U. S. and other countries.

All trademarks, service marks and trade names referenced in this material are official trademarks and the property of their respective owners. Member FDIC.
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