/ unitQ Score
The leading KPI for customer experience
The unitQ Score is a real-time indicator of how your customers perceive your product
Top unitQ Scores by Vertical
Measure the user experience in real time
25 apps
Poor 0 to 50 · 739 Fair 51 to 69 · 762 Good 70 to 89 · 1,022 Epic 90 to 100 · 252
| Rank | Product | unitQ Score | Band | iOS / Android | 30-day change |
|---|---|---|---|---|---|
| 1 | 90 | epic | iOS 19% · Android 81% | +2 | |
| 2 | 90 | epic | iOS 24% · Android 76% | 0 | |
| 3 | 87 | good | iOS 6% · Android 94% | +4 | |
| 4 | 87 | good | iOS 12% · Android 88% | 0 | |
| 5 | 84 | good | iOS 18% · Android 82% | +5 | |
| 6 | 81 | good | iOS 40% · Android 60% | +19 | |
| 7 | 80 | good | iOS 9% · Android 91% | +5 | |
| 8 | 80 | good | iOS 17% · Android 83% | +2 | |
| 9 | 80 | good | iOS 16% · Android 84% | -3 | |
| 10 | 79 | good | iOS 20% · Android 80% | +4 | |
| 11 | 76 | good | iOS 10% · Android 90% | 0 | |
| 12 | 74 | good | iOS 35% · Android 65% | +1 | |
| 13 | 70 | good | iOS 26% · Android 74% | 0 | |
| 14 | 70 | good | iOS 18% · Android 82% | -2 | |
| 15 | 70 | good | iOS 29% · Android 71% | -6 | |
| 16 | 69 | fair | iOS 9% · Android 91% | +3 | |
| 17 | 68 | fair | iOS 44% · Android 56% | +8 | |
| 18 | 67 | fair | iOS 29% · Android 71% | -10 | |
| 19 | 65 | fair | iOS 11% · Android 89% | -1 | |
| 20 | 64 | fair | iOS 14% · Android 86% | -17 | |
| 21 | 63 | fair | iOS 34% · Android 66% | -4 | |
| 22 | 63 | fair | iOS 34% · Android 66% | -15 | |
| 23 | 63 | fair | iOS 15% · Android 85% | +8 | |
| 24 | 62 | fair | iOS 42% · Android 58% | +7 | |
| 25 | 60 | fair | iOS 96% · Android 4% | +10 | |
| 1 | 83 | good | iOS 0% · Android 100% | -3 | |
| 2 | 77 | good | iOS 42% · Android 58% | +7 | |
| 3 | 66 | fair | iOS 5% · Android 95% | -2 | |
| 4 | 64 | fair | iOS 34% · Android 66% | +4 | |
| 5 | 63 | fair | iOS 32% · Android 68% | -7 | |
| 6 | 61 | fair | iOS 16% · Android 84% | +8 | |
| 7 | 59 | fair | iOS 34% · Android 66% | +1 | |
| 8 | 54 | fair | iOS 16% · Android 84% | +1 | |
| 9 | 54 | fair | iOS 23% · Android 77% | +2 | |
| 10 | 53 | fair | iOS 52% · Android 48% | -1 | |
| 11 | 49 | poor | iOS 22% · Android 78% | +3 | |
| 12 | 41 | poor | iOS 46% · Android 54% | -7 | |
| 13 | 40 | poor | iOS 59% · Android 41% | +19 | |
| 14 | 37 | poor | iOS 75% · Android 25% | +4 | |
| 15 | 37 | poor | iOS 49% · Android 51% | -3 | |
| 16 | 34 | poor | iOS 56% · Android 44% | +9 | |
| 17 | 33 | poor | iOS 25% · Android 75% | -5 | |
| 18 | 25 | poor | iOS 53% · Android 47% | +6 | |
| 19 | 25 | poor | iOS 39% · Android 61% | -4 | |
| 20 | 24 | poor | iOS 48% · Android 52% | -10 | |
| 1 | 89 | good | iOS 8% · Android 92% | -7 | |
| 2 | 83 | good | iOS 17% · Android 83% | +10 | |
| 3 | 80 | good | iOS 16% · Android 84% | -3 | |
| 4 | 78 | good | iOS 45% · Android 55% | -5 | |
| 5 | 77 | good | iOS 25% · Android 75% | -2 | |
| 6 | 77 | good | iOS 50% · Android 50% | -4 | |
| 7 | 71 | good | iOS 58% · Android 42% | +6 | |
| 8 | 69 | fair | iOS 67% · Android 33% | -4 | |
| 9 | 66 | fair | iOS 25% · Android 75% | -9 | |
| 10 | 66 | fair | iOS 49% · Android 51% | -4 | |
| 11 | 65 | fair | iOS 23% · Android 77% | +3 | |
| 12 | 63 | fair | iOS 78% · Android 22% | +24 | |
| 13 | MasterClass: Online Classes | 62 | fair | n/a | n/a |
| 14 | 58 | fair | iOS 53% · Android 47% | +8 | |
| 15 | ABCmouse: Kids Learning Games | 57 | fair | n/a | n/a |
| 16 | 57 | fair | iOS 58% · Android 42% | +17 | |
| 17 | 56 | fair | iOS 66% · Android 34% | -12 | |
| 18 | 43 | poor | iOS 93% · Android 7% | -10 | |
| 19 | PBS KIDS Games | 38 | poor | n/a | n/a |
| 20 | 31 | poor | iOS 54% · Android 46% | -11 | |
| 1 | 93 | epic | iOS 7% · Android 93% | +6 | |
| 2 | 88 | good | iOS 35% · Android 65% | +1 | |
| 3 | 87 | good | iOS 67% · Android 33% | +3 | |
| 4 | 87 | good | iOS 24% · Android 76% | +13 | |
| 5 | 84 | good | iOS 19% · Android 81% | +9 | |
| 6 | 83 | good | iOS 21% · Android 79% | +1 | |
| 7 | 81 | good | iOS 66% · Android 34% | -2 | |
| 8 | 79 | good | iOS 48% · Android 52% | +6 | |
| 9 | 78 | good | iOS 36% · Android 64% | +26 | |
| 10 | 77 | good | iOS 35% · Android 65% | +2 | |
| 11 | 76 | good | iOS 12% · Android 88% | +1 | |
| 12 | 75 | good | iOS 20% · Android 80% | +1 | |
| 13 | 73 | good | iOS 53% · Android 47% | +1 | |
| 14 | 70 | good | iOS 18% · Android 82% | -2 | |
| 15 | 70 | good | iOS 38% · Android 62% | +7 | |
| 16 | 69 | fair | iOS 35% · Android 65% | -3 | |
| 17 | 65 | fair | iOS 45% · Android 55% | -5 | |
| 18 | 62 | fair | iOS 15% · Android 85% | +3 | |
| 19 | 62 | fair | iOS 84% · Android 16% | -5 | |
| 20 | 61 | fair | iOS 31% · Android 69% | -7 | |
| 1 | 92 | epic | iOS 58% · Android 42% | 0 | |
| 2 | 87 | good | iOS 46% · Android 54% | +1 | |
| 3 | 84 | good | iOS 32% · Android 68% | +2 | |
| 4 | 84 | good | iOS 51% · Android 49% | +12 | |
| 5 | 83 | good | iOS 70% · Android 30% | +12 | |
| 6 | 81 | good | iOS 27% · Android 73% | +6 | |
| 7 | 81 | good | iOS 96% · Android 4% | +5 | |
| 8 | 79 | good | iOS 32% · Android 68% | +60 | |
| 9 | 78 | good | iOS 39% · Android 61% | +66 | |
| 10 | 76 | good | iOS 26% · Android 74% | +3 | |
| 11 | 73 | good | iOS 58% · Android 42% | +3 | |
| 12 | 71 | good | iOS 60% · Android 40% | 0 | |
| 13 | 69 | fair | iOS 58% · Android 42% | -1 | |
| 14 | 66 | fair | iOS 47% · Android 53% | -24 | |
| 15 | 63 | fair | iOS 68% · Android 32% | 0 | |
| 16 | 59 | fair | iOS 65% · Android 35% | -1 | |
| 17 | 59 | fair | iOS 65% · Android 35% | +2 | |
| 18 | 58 | fair | iOS 38% · Android 62% | +4 | |
| 19 | 55 | fair | iOS 33% · Android 67% | -2 | |
| 20 | 47 | poor | iOS 58% · Android 42% | +6 | |
| 1 | 91 | epic | iOS 3% · Android 97% | +3 | |
| 2 | 89 | good | iOS 15% · Android 85% | 0 | |
| 3 | 82 | good | iOS 0% · Android 100% | +1 | |
| 4 | 82 | good | iOS 23% · Android 77% | -1 | |
| 5 | 82 | good | iOS 0% · Android 100% | +5 | |
| 6 | 82 | good | iOS 0% · Android 100% | -6 | |
| 7 | 81 | good | iOS 18% · Android 82% | +14 | |
| 8 | 81 | good | iOS 11% · Android 89% | -2 | |
| 9 | 79 | good | iOS 21% · Android 79% | -3 | |
| 10 | 78 | good | iOS 63% · Android 37% | +2 | |
| 11 | 72 | good | iOS 23% · Android 77% | +8 | |
| 12 | 67 | fair | iOS 12% · Android 88% | -2 | |
| 13 | 65 | fair | iOS 30% · Android 70% | -2 | |
| 14 | 64 | fair | iOS 15% · Android 85% | -17 | |
| 15 | 62 | fair | iOS 16% · Android 84% | -16 | |
| 16 | 62 | fair | iOS 0% · Android 100% | -24 | |
| 17 | 58 | fair | iOS 31% · Android 69% | -2 | |
| 18 | 53 | fair | iOS 20% · Android 80% | -17 | |
| 19 | 51 | fair | iOS 29% · Android 71% | -14 | |
| 20 | 35 | poor | iOS 31% · Android 69% | -1 | |
| 1 | 95 | epic | iOS 10% · Android 90% | +1 | |
| 2 | 89 | good | iOS 38% · Android 62% | +2 | |
| 3 | 81 | good | iOS 71% · Android 29% | +10 | |
| 4 | 80 | good | iOS 35% · Android 65% | -3 | |
| 5 | 80 | good | iOS 60% · Android 40% | +2 | |
| 6 | 79 | good | iOS 70% · Android 30% | +15 | |
| 7 | 76 | good | iOS 51% · Android 49% | +1 | |
| 8 | 74 | good | iOS 47% · Android 53% | +40 | |
| 9 | 73 | good | iOS 29% · Android 71% | +1 | |
| 10 | 73 | good | iOS 78% · Android 22% | 0 | |
| 11 | 68 | fair | iOS 38% · Android 62% | +14 | |
| 12 | 57 | fair | iOS 66% · Android 34% | +9 | |
| 13 | 57 | fair | iOS 7% · Android 93% | -37 | |
| 14 | 50 | poor | iOS 22% · Android 78% | -2 | |
| 15 | 49 | poor | iOS 73% · Android 27% | 0 | |
| 16 | 46 | poor | iOS 48% · Android 52% | +9 | |
| 17 | 45 | poor | iOS 37% · Android 63% | -4 | |
| 18 | 27 | poor | iOS 17% · Android 83% | -29 | |
| 19 | 22 | poor | iOS 76% · Android 24% | +1 | |
| 20 | 6 | poor | iOS 86% · Android 14% | -6 | |
| 1 | 93 | epic | iOS 4% · Android 96% | 0 | |
| 2 | 93 | epic | iOS 15% · Android 85% | +6 | |
| 3 | 88 | good | iOS 10% · Android 90% | -1 | |
| 4 | 85 | good | iOS 24% · Android 76% | 0 | |
| 5 | 84 | good | iOS 13% · Android 87% | +6 | |
| 6 | 81 | good | iOS 8% · Android 92% | +12 | |
| 7 | 80 | good | iOS 5% · Android 95% | +2 | |
| 8 | 79 | good | iOS 62% · Android 38% | 0 | |
| 9 | 78 | good | iOS 16% · Android 84% | -1 | |
| 10 | 77 | good | iOS 46% · Android 54% | -2 | |
| 11 | 77 | good | iOS 33% · Android 67% | +8 | |
| 12 | 76 | good | iOS 15% · Android 85% | -5 | |
| 13 | 67 | fair | iOS 18% · Android 82% | +27 | |
| 14 | 66 | fair | iOS 29% · Android 71% | -3 | |
| 15 | 65 | fair | iOS 14% · Android 86% | -6 | |
| 16 | 64 | fair | iOS 42% · Android 58% | +5 | |
| 17 | 62 | fair | iOS 12% · Android 88% | +1 | |
| 18 | 56 | fair | iOS 10% · Android 90% | +20 | |
| 19 | 56 | fair | iOS 42% · Android 58% | +10 | |
| 20 | 45 | poor | iOS 32% · Android 68% | -8 | |
| 1 | 92 | epic | iOS 36% · Android 64% | +7 | |
| 2 | 90 | epic | iOS 26% · Android 74% | +24 | |
| 3 | 85 | good | iOS 8% · Android 92% | 0 | |
| 4 | 83 | good | iOS 81% · Android 19% | +3 | |
| 5 | 82 | good | iOS 5% · Android 95% | +1 | |
| 6 | 82 | good | iOS 36% · Android 64% | 0 | |
| 7 | 77 | good | iOS 44% · Android 56% | +9 | |
| 8 | 76 | good | iOS 10% · Android 90% | 0 | |
| 9 | 76 | good | iOS 14% · Android 86% | +1 | |
| 10 | 75 | good | iOS 76% · Android 24% | +49 | |
| 11 | 74 | good | iOS 12% · Android 88% | +5 | |
| 12 | 73 | good | iOS 47% · Android 53% | +5 | |
| 13 | 73 | good | iOS 57% · Android 43% | +5 | |
| 14 | 70 | good | iOS 48% · Android 52% | +11 | |
| 15 | 69 | fair | iOS 52% · Android 48% | +1 | |
| 16 | 69 | fair | iOS 16% · Android 84% | -11 | |
| 17 | 68 | fair | iOS 44% · Android 56% | +8 | |
| 18 | 66 | fair | iOS 45% · Android 55% | -21 | |
| 19 | 65 | fair | iOS 60% · Android 40% | +6 | |
| 20 | 64 | fair | iOS 13% · Android 87% | +10 | |
| 2 | 82 | good | iOS 32% · Android 68% | +1 | |
| 3 | 82 | good | iOS 57% · Android 43% | 0 | |
| 4 | 82 | good | iOS 34% · Android 66% | -2 | |
| 5 | 81 | good | iOS 25% · Android 75% | -4 | |
| 6 | 80 | good | iOS 28% · Android 72% | 0 | |
| 7 | 79 | good | iOS 20% · Android 80% | +4 | |
| 8 | 79 | good | iOS 67% · Android 33% | -7 | |
| 9 | 76 | good | iOS 8% · Android 92% | +1 | |
| 10 | 75 | good | iOS 9% · Android 91% | +1 | |
| 11 | 75 | good | iOS 28% · Android 72% | +1 | |
| 12 | 75 | good | iOS 10% · Android 90% | -2 | |
| 13 | 74 | good | iOS 33% · Android 67% | +4 | |
| 14 | 74 | good | iOS 45% · Android 55% | -1 | |
| 15 | 74 | good | iOS 24% · Android 76% | +4 | |
| 16 | 70 | good | iOS 39% · Android 61% | +3 | |
| 17 | 70 | good | iOS 30% · Android 70% | +11 | |
| 18 | 68 | fair | iOS 21% · Android 79% | +6 | |
| 19 | 67 | fair | iOS 77% · Android 23% | -9 | |
| 20 | 64 | fair | iOS 46% · Android 54% | +3 | |
| 1 | 90 | epic | iOS 4% · Android 96% | +5 | |
| 2 | 87 | good | iOS 8% · Android 92% | 0 | |
| 3 | 87 | good | iOS 12% · Android 88% | 0 | |
| 4 | 86 | good | iOS 7% · Android 93% | +12 | |
| 5 | 85 | good | iOS 0% · Android 100% | +4 | |
| 6 | 84 | good | iOS 10% · Android 90% | +17 | |
| 7 | 83 | good | iOS 1% · Android 99% | -4 | |
| 8 | 82 | good | iOS 0% · Android 100% | 0 | |
| 9 | 81 | good | iOS 40% · Android 60% | +19 | |
| 10 | 80 | good | iOS 10% · Android 90% | +3 | |
| 11 | 76 | good | iOS 21% · Android 79% | +8 | |
| 12 | 73 | good | iOS 18% · Android 82% | +4 | |
| 13 | 66 | fair | iOS 14% · Android 86% | -8 | |
| 14 | 66 | fair | iOS 0% · Android 100% | -3 | |
| 15 | 66 | fair | iOS 32% · Android 68% | +5 | |
| 16 | 65 | fair | iOS 26% · Android 74% | +24 | |
| 17 | 64 | fair | iOS 14% · Android 86% | -17 | |
| 18 | 62 | fair | iOS 21% · Android 79% | 0 | |
| 19 | 61 | fair | iOS 16% · Android 84% | +4 | |
| 20 | 59 | fair | iOS 1% · Android 99% | 0 |
See it in action
Join category leaders and start using AI to drive growth, reduce churn, and build loyalty with unitQ.
How the score works
The unitQ Score is a real-time measure of what customers expect vs their experience
The unitQ Score uses advanced machine learning to reflect the weight of positive versus negative experiences, giving you an indicator to constantly measure the success of every release or change.
Expect versus experience
The unitQ Score is a real-time measure of what customers expect vs their experience.
Positive versus negative
Advanced machine learning reflects the weight of positive versus negative experiences.
Every release or change
It gives you an indicator to constantly measure the success of every release or change.
Top unitQ Scores by Vertical
Top Apps
Measure the user experience in real time. Your ability to captivate users with high‑quality experiences can be the difference between renewing a subscription or sending a “we miss you” email. Use the unitQ Score to ensure your product and services continue to exceed user expectations.
Dating
Measure the user experience in real time. Online dating apps rely on fast swipes and engaging interactions to help every user make a personal love connection. Use the unitQ Score to ensure you are providing an exceptional user experience to drive growth and beat the competition.
E-Learning
Measure the user experience in real time. E‑learning platforms are a popular destination for people looking to earn industry certifications, learn new languages and more. Use the unitQ Score to ensure you are providing exceptional learning experiences to drive growth and beat the competition.
Finance
Measure the user experience in real time. From transferring money abroad to investing in the stock market, finance has moved out of the bank and into people’s hands. Use the unitQ Score to ensure you are providing an exceptional user experience to drive growth and beat the competition.
Food
Measure the user experience in real time. From placing an order to redeeming rewards, it has never been easier to engage with your favorite restaurant or food service. Use the unitQ Score to ensure you are providing an exceptional user experience to drive growth and beat the competition.
Gaming
Measure the gamer experience in real time. With over 3 billion active players across the globe and an infinite supply of games, it can be hard to stand out from the crowd. Use the unitQ Score to ensure you are providing an exceptional user experience to drive growth and beat the competition.
Health & Fitness
Measure the user experience in real time. A new generation of fitness and wellness platforms are helping people stay healthy and tracking towards their lifestyle goals. Use the unitQ Score to ensure you are providing an exceptional user experience to drive growth and beat the competition.
Music
Measure the user experience in real time. Every music fan craves a personalized experience, while each artist wants a engaging forum to promote their tunes. Use the unitQ Score to ensure you are providing an exceptional user experience to drive growth and beat the competition.
Shopping
Measure the shopper experience in real time. Shopping platforms have made it convenient for consumers to purchase good and services from anywhere. Use the unitQ Score to ensure you are providing an exceptional user experience to drive growth and beat the competition.
Travel
Measure the user experience in real time. Travel platforms allow users to book transportation, lodging, and experiences from anywhere with just a few clicks. Use the unitQ Score to ensure you are providing an exceptional user experience to drive growth and beat the competition.
Video
Measure the user experience in real time. From creators to viewers, video continues to be a popular type of media for expression, communication and entertainment. Use the unitQ Score to ensure you are providing an exceptional user experience to drive growth and beat the competition.