ABCmouse.com | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-5 Points Past 7 Days
Category: Education
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30-Day Trend
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Android unitQ Score
Android User Feedback
199 Reports
iOS unitQ Score
iOS User Feedback
58 Reports
User Feedback
58 Reports
199 Reports
ABCmouse.com - Latest Quality Issues
Jan 19, 2022
App constantly freezes or doesn’t load
I had ABC mouse for about 4 years now (on and off). When I first subscribed to ABC mouse, I cancelled my initial subscription because the app simply wouldn't load or it would constantly freeze while my child was completing lessons. 4 years later that seems to be an issue..I have even tried accessing the app via the computer. The glitches are very annoying, especially for a toddler with a short attention span.
Jan 18, 2022
Free trial is a scam
The free trial is a scam to get you to accidentally agree to be charged right away. There are buttons for promotions that will be charged immediately after you enter your credit card details and there is no obvious way to bypass these promotions that will be charged immediately.
Jan 18, 2022
Horrible - gave no password after signing up. Tried to reset password with their online tool, the link they sent in my email forwards me to a web page telling me to download the app. I already have the app and requested the password reset from it. Cannot access any features due to not being given a password. Have screenshot with username (like the website said to do on registration). Checked multiple times, no password. Terrible.
Jan 18, 2022
Doesnt work properly
At first it was good for a week or two. And Then i enter the app it says i have to log back in?? And so i logged back in then it tells me i have to do the Subscription and i did so THEN it tells me to do the math question and i do it and then it keeps crashing and crashing i should get a refound.
Jan 18, 2022
The app is not allowing me to log it...just a stretched screen on my Android. Annoying. I paid for a year n can't access it on the go
Jan 17, 2022
It refuses to open on my phone. The screen rotates by itself and then unrotates until it's frozen horizontally with half the screen missing on my vertical phone. On top of this, the buttons are sideways as if the phone were still horizontal
Jan 17, 2022
App Update Terrible
I recently updated the app. Now I can't get passes the equation. I've paid for the subscription yet other apps want me to pay again. When I login online, my subscription says I have access to 7 other apps for free. This app is confusing difficult to operate as a parent. When it was working it was good for me kids. Now subscription cancelled. Fix your app and I'll reconsider.
Jan 16, 2022
If I could give a negative rating I would. This company is garbage I've talked to the stupid robot and instead of cancel my prescription and it didn't I've emailed multiple times multiple different things and said to cancel it but yet they still keep billing me and trying to take money out of my account I don't want the subscription for the millionth time then I go on the website and it's forcing me to download the app to cancel it but then I can't because the apps garbage and doesn't work -5★
Jan 16, 2022
Does not work. You cannot cancel, ABCmouse is a scam, heed my advice and do not sign up
ABCmouse.com - Product Description
Works best with: iPhone 12, 11, X, 8, 7; iPad Mini 5(2019), Pro 9.7(2016), Mini 4(2015), Mini 3(2014), Mini 2(2013), Air(2013)

ABCmouse MAY NOT FULLY support iOS devices not listed above

Start your 30-day free trial of ABCmouse now! Cancel anytime.

ABCmouse is the award-winning learning program that covers reading, math, art, music, and more for kids ages 2 to 8. Created by teachers and education experts, it has 10,000+ exciting Learning Activities for children at all academic levels.

Proven to Significantly Increase Reading Skills with as little as 45 minutes a week*.

Key Features

The ABCmouse Early Learning Academy is the research-validated program kids 2–8 love to play with as they learn:
• Full standards-based curriculum for learning on iPad and iPhone
• Trusted by teachers, designed by early learning education experts
• Used in more than 70,000 classrooms and nearly half of all U.S. public libraries
• 10 levels, 850+ lessons, and 10,000+ individual Learning Activities
• All academic subjects for toddlers, preschool, kindergarten, 1st and 2nd grade
• Accelerates development of early literacy and math skills
• Helps ensure kindergarten readiness and 3rd grade readiness
• Covers math, reading, science, social studies, art, and music across all levels
• Thousands of books, videos, puzzles, printables, songs, games, animations
• 900+ Spanish activities
• Customizable Avatar, My Room, My Hamster, and Pet Park
• Step-by-Step Learning Path and independent learning
• Great for homeschoolers and learning on the go
• Track and monitor progress 
• Winner of prestigious Mom's Choice GOLD, Teachers' Choice, and Parents' Choice GOLD Awards
• 100% safe and kid-friendly environment!

What Teachers Say
"This year, I implemented ABCmouse in every lesson, not only during my lesson time but also during the activities and center time. My students started picking up their letters faster, they were applying phonics faster, they were recognizing sight words faster. When testing came around, I had 78% of my class test advanced in foundational skills. That's never happened before. ABCmouse captivates a child's attention in such a wonderful, marvelous way. It's not just them memorizing stuff, they have the skill, and they're making those connections across the content areas."—Kindergarten Teacher

"On ABCmouse my children are learning to read, they're doing math problems, social studies, science, everything. . . . Since we've begun ABCmouse, our scores are just amazing!"
—Elementary School Teacher

What Parents Say
"I am a first grade teacher, and I think this site is absolutely terrific! There are many engaging activities for a wide variety of academic areas. My 5-year-old twins LOVE it...I can't wait to have ABCmouse in our family for many years! Thank you, from a veteran teacher."—First Grade Teacher and mother of 5–year–old girls

"The BEST children's educational site that I have ever used. Even my 4th grader begs her sister to let her play!"—Mother of 4, 5, and 10–year–old girls

"I love how everything in the Classroom is interactive. I plan to use this site all summer to keep my kids' skills sharp. It really breaks up the fact they are learning and feels like we are playing."—Mother of 2– and 5–year–old boys

Subscription Options
This app offers two membership options: $12.99/month or $59.99/year
• Payment will be charged to your iTunes account at confirmation of purchase
• Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period
• Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal
• Subscriptions may be managed by the user and auto-renewal may be turned off by visiting user's Account Settings after purchase
*See ABCmouse-sponsored studies at www.ageoflearning.com/research
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