Quality degradation at ABCmouse.com  
Users report higher volume of Quality Issues than usual
68
poor

ABCmouse.com | unitQ Score

The unitQ score is the fraction of public feedback data (iOS & Android) that mentions quality issues.
100 = No Issues. 50 = Some Issues. 0 = All Issues
-8 Points Past 7 Days
Category: Education
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30-Day Trend
 
Poor
 
Fair
 
Good
 
Epic
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Android unitQ Score
Android User Feedback
75%
Android
96 Reports
iOS unitQ Score
iOS User Feedback
25%
iOS
32 Reports
User Feedback
25%
iOS
32 Reports
75%
Android
96 Reports
ABCmouse.com - Latest Quality Issues
iOS
Nov 28, 2022
Horrible
Better off paying for tutor out of pocket and just so you know if you try to cancel they don't care they still gonna take money out
Android
Nov 28, 2022
Very hard to cancel. The website is a horrible buggy mess. Does not support mobile. Does not support desktop mode well. Forgets the password every once in a while (I use a password app so there is no way it's wrong). Very unethical that you make it super difficult to get to the settings and cancel the subscription. UPDATE: Yes, cancelling on a desktop works. Please fix your website so that it can be done on a phone.
Android
Nov 29, 2022
Do not use. I cancelled this many times and they are still attempting to charge me.
Android
Nov 30, 2022
The app keeps crashing and it won't let me log on onto the website on my phone. The website also takes a long time to load and keeps lagging. The idea is great but I can't stand paying for something that doesn't work. I will be canceling my subscription.
Android
Nov 30, 2022
It wont install and i am so mad i want to brake my phone.
Android
Dec 1, 2022
Your produce sucks, been trying for 3 days to load.....it won't open but you sure in he!! Will take my money!!!
iOS
Dec 2, 2022
Bad customer service
My sons teacher recommended ABC mouse because he's having trouble with pronunciation. I purchased a whole year and after registering and creating a password it kicked me out and has not allowed me to log back in it says it does not recognize my credentials. I have emailed customer service several times nobody has gotten back to me as of today. I purchased a membership on November 2 and today is December 1 and I have not been successful I am extremely upset.
Android
Dec 2, 2022
Super buggy. I expected more for something I'm paying for; I have better luck with free apps. I tried to set time limits for both my kids; it worked fine for one but freezes up and I have to close out of it every time I try to set a limit for my other kiddo. Now, when the time is up and I try to switch to my other kiddo it makes me put my password in, but the number keyboard doesn't work. I can't enter my password correctly so I'm literally locked out. Had it 3 days and ready to cancel.
Android
Dec 4, 2022
The app hasn't worked on Android for weeks. As a paying customer I'm impatiently waiting for it to be fixed. Devs - fix!! We have several android devices and it won't open on any of them.
ABCmouse.com - Product Description
Works best with: iPhone 12, 11, X, 8, 7; iPad Mini 5(2019), Pro 9.7(2016), Mini 4(2015), Mini 3(2014), Mini 2(2013), Air(2013)

ABCmouse MAY NOT FULLY support iOS devices not listed above

Start your 30-day free trial of ABCmouse now! Cancel anytime.

ABCmouse is the award-winning learning program that covers reading, math, art, music, and more for kids ages 2 to 8. Created by teachers and education experts, it has 10,000+ exciting Learning Activities for children at all academic levels.

Proven to Significantly Increase Reading Skills with as little as 45 minutes a week*.

Key Features

The ABCmouse Early Learning Academy is the research-validated program kids 2–8 love to play with as they learn:
• Full standards-based curriculum for learning on iPad and iPhone
• Trusted by teachers, designed by early learning education experts
• Used in more than 70,000 classrooms and nearly half of all U.S. public libraries
• 10 levels, 850+ lessons, and 10,000+ individual Learning Activities
• All academic subjects for toddlers, preschool, kindergarten, 1st and 2nd grade
• Accelerates development of early literacy and math skills
• Helps ensure kindergarten readiness and 3rd grade readiness
• Covers math, reading, science, social studies, art, and music across all levels
• Thousands of books, videos, puzzles, printables, songs, games, animations
• 900+ Spanish activities
• Customizable Avatar, My Room, My Hamster, and Pet Park
• Step-by-Step Learning Path and independent learning
• Great for homeschoolers and learning on the go
• Track and monitor progress 
• Winner of prestigious Mom's Choice GOLD, Teachers' Choice, and Parents' Choice GOLD Awards
• 100% safe and kid-friendly environment!

What Teachers Say
"This year, I implemented ABCmouse in every lesson, not only during my lesson time but also during the activities and center time. My students started picking up their letters faster, they were applying phonics faster, they were recognizing sight words faster. When testing came around, I had 78% of my class test advanced in foundational skills. That's never happened before. ABCmouse captivates a child's attention in such a wonderful, marvelous way. It's not just them memorizing stuff, they have the skill, and they're making those connections across the content areas."—Kindergarten Teacher

"On ABCmouse my children are learning to read, they're doing math problems, social studies, science, everything. . . . Since we've begun ABCmouse, our scores are just amazing!"
—Elementary School Teacher

What Parents Say
"I am a first grade teacher, and I think this site is absolutely terrific! There are many engaging activities for a wide variety of academic areas. My 5-year-old twins LOVE it...I can't wait to have ABCmouse in our family for many years! Thank you, from a veteran teacher."—First Grade Teacher and mother of 5–year–old girls

"The BEST children's educational site that I have ever used. Even my 4th grader begs her sister to let her play!"—Mother of 4, 5, and 10–year–old girls

"I love how everything in the Classroom is interactive. I plan to use this site all summer to keep my kids' skills sharp. It really breaks up the fact they are learning and feels like we are playing."—Mother of 2– and 5–year–old boys

Subscription Options
This app offers two membership options: $12.99/month or $59.99/year
• Payment will be charged to your iTunes account at confirmation of purchase
• Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period
• Account will be charged for renewal within 24-hours prior to the end of the current period, and identify the cost of the renewal
• Subscriptions may be managed by the user and auto-renewal may be turned off by visiting user's Account Settings after purchase
*See ABCmouse-sponsored studies at www.ageoflearning.com/research
See our full Terms & Conditions at:
http://www.abcmouse.com/tandc
View our Privacy Policy at:
http://www.abcmouse.com/privacy
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